First Responders

The primary role of a “First Responder” is to ensure that potential crisis situations are de-escalated early by employing the least restrictive intervention measures possible. As a “First Responder,” they have to uphold the “First Responder Motto” which states:

  1. Follow all company rules, regulations, policies and procedures.
  2. Ensure that clients’ rights are respected and protected.
  3. Work to create an environment that will be positive for all clients.
  4. Maintain the highest regard for client and staff safety.
  5. Always employ the least restrictive intervention when de-escalating negative behaviors.
  6. Only restrain clients as a last resort.
  7. Conduct myself as a professional at all times.
  8. Monitor client behavior and respond early and appropriately to avoid the crisis.
  9. Work as a team with my fellow staff members.
  10. Faithfully discharge the First Responder duties with pride, excellence, and commitment to “Mending Young Hearts, Minds and Souls for Reintegration Into Society.”

Dan Lonigro, Global Professional Instructor from Crisis Prevention Institute, Inc. was impressed with the outcome of the candidates progress and competencies throughout the training. “It is clear to me that your in-house training program has paid off. You have a great group of First Responders.” said Mr. Lonigro.

The overall performance statistics for this year’s graduating class is an average of 97.3%. The thirteen candidates are

William Campbell Patrick Clark Theron Harrington Terry Harris David Hinze Willie Johnson Karim Lane Monty Litte Nicole Mason Alton McCallum Syretta Owens Cragie Southerland Angela Winfield

The first graduating class of “First Responders” 2012

The graduation for the thirteen candidates was held at the John D. Fuller, Sr., Recreation Center in Fayetteville, NC, on June 8, 2012. They were honored for completing the rigorous requirements for graduate status.

Jonathan Glover, VP of Business Affairs/Human Resources, was the MC for the program, which he described as being “on fire.” The graduates’ families were present to share this experience. There were tributes throughout the event. The procession was outstanding and it concluded with the graduates, in full gear, marching in unison. Speeches, songs, dedications, and a delicious assortment of food completed the celebration.

Nothing develops into excellence without the support of outstanding people. An appreciation goes out to the following individuals who worked diligently in the background to make this event successful: Hillary Rumppe, Foster Dean, Debbie Atkinson, Linda Petruolo, Keeta Graham, and Tracy Taylor.

Congratulations to the Graduation Class of 2012 First Responders!